YOUR ORDER HAS PLACES TO BE

Shipping, without the spiral.

The short version: we pack your order, the carrier takes it from there, and everyone tries not to refresh tracking every six minutes. Here’s what to expect.

01

ORDER PROCESSING

On or before October 1

All current orders are preorders.

02

U.S. DELIVERY

3 – 7 business days

Estimated after carrier acceptance.

03

TRACKING

Emailed to you

As soon as your order is on the move.

THE DETAILS

Shipping questions, answered.

Do you offer free shipping?

Yes. We currently offer free shipping on U.S. orders. One less thing to overthink.

How long will my order take to arrive?

All current orders are preorders and will ship on or before October 1. You’ll receive shipping information and tracking as soon as your order is on the way.

How do I track my package?

Once your order ships, we’ll send you a shipping confirmation with tracking information. You can also visit our Order Status page to access your orders and tracking updates.

My tracking number isn't updating. Should I panic?

Probably not yet. Carriers sometimes take a little time to scan a package after a tracking number is created. If it hasn’t updated for several business days, contact us and we’ll take a look.

My package says delivered, but I don't have it. What should I do?

Check around your delivery area, mailbox, front desk, and with anyone else at your address. Carriers occasionally mark packages delivered shortly before they actually arrive. If it still hasn’t appeared, contact us and we’ll help determine the next step.

Do you ship internationally?

International shipping availability can vary by destination and product. Check our International Orders page for current availability, estimated delivery information, and anything else worth knowing before your package crosses borders.